Free Plan Terms

Terms version 2026-10-30 · ZIYA is a Rich Methods product.

These are the terms of ZIYA’s free plan, in plain language. When you sign up, you acknowledge these terms before you finish. A copy is emailed to you, stays available in your account, and the acknowledgment is kept on file.

What's free

  • Signing up is free. Booking is free: your online booking page, your calendar, your client book, and email confirmations cost nothing.
  • ZIYA talks with your clients on your booking page: 50 conversations a month included free.
  • One chair included.

What can cost — the complete list (nothing else)

  1. Payment provider fees. Taking payments is optional. If you connect a payment provider (like Stripe or PayPal), that provider charges its own processing fees. Those are the provider's charges, not a ZIYA booking charge — booking stays free either way.
  2. ZIYA's platform fee on free: 5%, on top of the payment processing fee, charged only when a payment runs. No sale, no fee. Booking itself is never charged.
  3. Directory referral: 10% of the first booking, once per customer, only when that customer found you through ZIYA's website/directory. Bookings that come straight to you carry no referral fee.
  4. Advertising. Free shops carry platform advertising (a banner on the dashboard and the booking page). Paid shops never see platform ads.
  5. Extra conversations. Past the 50 free conversations a month, more talking is a paid extra (price as set in the app when offered). The booking form keeps working free either way.
  6. Upgrades. Pieces beyond the free plan are optional purchases, priced separately at their shown prices when they are released, plus tax where it applies. Nothing is ever charged without the owner's action.

The standing terms line

The free plan can be changed or ended at any time.

If these terms change in a way that matters, shops on the free plan are asked to acknowledge the new version the same way.